Guarantee

Posted by: 18 Nov 2015

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The Proparq 2 layer construction represent  now days the most technical and advanced   type of timber flooring.

Each individual plank of Proparq  wood floor  is composed of a top layer of 4/5 mm  real wood bonded together to a  Finnish birch multilayers support.

Finnish Birch multilayers support  offers a remarkable resistance to moisture and climatic changes.

Each processing step is performed with the most care and accuracy to ensure the certainty of a reliable product over time. All Proparq flooringare covered with a 10 year warranty.

PROPARQ is synonymous of  outstanding quality and  great  beauty. They reflects the personality of an Italian product that has always been famed not only for its quality , prestige and style, but also  for integrity, dedication and a sense of responsibility . A world of values that transform a  product into an experience to be  shared.

PROPARQ steel tag. this box contains an exquisite steel plate  “Proparq / Made in Italy” to be placed on your  brand new wooden floor to add an exclusive to  product of exquisite beauty and also underline both its genuineness and its country of origin

The guarantee is valid for 10 years and covers:

  • manufacturing defects;
  • defects in materials, including raw materials, components, adhesives, paint and other materials used in the production process.

The warranty covers defects closely related to the construction of the product, to the exclusion, therefore, of those due to:

  • Improper storage, improper maintenance or misuse of the product;
  • installationerrors or unsuitable substrates;
  • accidents of any kind (shocks, falls, spilled water, fire, etc.) And all other external causes as specified in detail in this brochure under the heading “Terms of Warranty Product”.

The activation of the guarantee takes place automatically upon purchase of the material, proof of purchase and relevant documentation of purchase (tax receipt or receipted invoice).

 

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